Yeah, that’s the one bummer zone in our plan - we’re sorry. Hey, what if I love the App Store but strongly dislike subscriptions? But you also automatically get any major updates we release in the future if you remain subscribed. It’s really simple and should give you more than enough time to demo the app and make sure you love it. When you install Transmit from the App Store, on first launch you’re given 7 days to use it as much as you want, without restriction, until the subscription kicks in, and you can cancel during the trial ( here) if it doesn’t work for you. If you’re looking for a subscription refund, we recommend reaching out to Apple support. Unfortunately, Apple provides us no way to refund subscriptions in any way. Users can manage App Store subscriptions via the following link: As the App Store uses a subscription model and the version from does not, you would need to first cancel your subscription from the App Store, the purchase a copy from /transmit. It is not possible to transfer your license from the App Store directly. I’m subscribed to Transmit on the App Store but want to purchase the app from instead. Once you’ve got the correct version, you will be able to enter your serial number to unlock the app when prompted. If you have found yourself in this situation, delete the copy of Transmit 5 you’ve got in your Applications folder, then download a copy from our website instead. The Mac App Store version of Transmit is only available via subscription, so if you have already purchased a non-subscription copy of Transmit 5 from in the past, you’ll need to download the version from instead of using the App Store version. Unfortunately, the App Store version and the version from are not 100% the same and are not interchangeable. This means you’ve downloaded Transmit 5 from the App Store rather than from. Why am I being asked to subscribe to Transmit when I’ve already bought a copy of Transmit 5 in the past? Beyond refunding your purchase, it’s not possible to transfer your license to the App Store. Simply e-mail our support team with your purchase details and we can take a look. If you bought Transmit 5 in the last 60 days, we can refund your purchase if you’d like to subscribe on the App Store instead. Can I switch to the App Store version?Īpple doesn’t give us a way to do this. While Transmit in the App Store is a subscription, you can still buy Transmit 5 directly from us at full price and own it forever for just $45. If we ever release an all-new major update (like a “6.0”) there would likely be an upgrade price involved.įAQs Wait, so I have to subscribe to Transmit now?.It’s almost as easy as getting it from the App Store. We have a built-in updater so once you’ve installed Transmit for the first time, you should never have to worry about it. The app must be downloaded and updated from.Buy the app once and you can use Transmit 5.X indefinitely (provided your Mac can run the app, of course!).You can use Transmit 5.X on all of your Macs, provided you are the only user. Is only supported on macOS 10.14 (Mojave) or later.No longer functions if your subscription expires.Has minor sandboxing-related limitations.Does not include the Open In Terminal feature (which was removed at Apple’s request).If we ever release a new major update (like a “6.0”), active subscribers would get that version at no additional cost.
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